Terms and conditions

Sales system

To make a purchase, the user must complete an order form, listing all the desired items and including the shipping address, shipping method and payment form. This order form must be sent by electronic means or any other system that you believe appropriate after reading and accepting these terms of use.

Information and data displayed

The presented prices, references, photographs, descriptions, notes and conditions are merely informative and can be modified according to market fluctuations or changes in the product. However, compliance and confirmation of an order form implies acceptance of the price shown and the general conditions valid at that exact moment. Once an order is formalized, the purchase will be deemed to have been completed to the full extent of the applicable law, including all legal rights protecting the customer, and all prices and conditions will become contractual obligations between the parties, not subject to modifications without explicit consent of both parties.

Order Processing

Only one order shipment will be made, so all orders will be shipped once all order items are in stock. If they are not all available in stock, the estimated date of order is ready for shipment will be the last arrival date of all items in order.

Our website shows real-time stock availability and estimated arrival dates for all items not in stock.

 If this, for any reason, it becomes absolutely impossible to provide an item included in the order, this item will be canceled and the order will be continued.


Shipments will be made according to the shipping method chosen by the customer from those available on the website.

Shipping and packaging costs will be calculated for each order based on the country of destination of the shipment and the weight of the items purchased.

Payment methods

Orders will be paid according to the payment method chosen by the customer from those available on the website.

Access and use

Any access or use on firescalemodeler.com by the user means adherence to all published conditions. Access to firescalemodeler.com is the responsibility of the user, being free in all its forms. However, some services and content may be associated with registration in the service or product.


Illegal use of any service or illegitimate use of passwords by third parties shall be the responsibility of the user. Therefore, the user is required to notify the managers immediately about any fact that allows the use of identifiers and / or passwords, such as theft, loss or unauthorized access. In this case, firescalemodeler.pt will immediately cancel the user account.


Fire Scale Modeler does not guarantee the legality, reliability, usefulness, truth or accuracy of the information or services we offer. There is no guarantee as to the content, the absence of errors or the correction of any defects that may occur, the absence of viruses and / or other harmful components, or the server that provides it, the invulnerability of firescalemodeler.pt and / or impregnability the safety measures taken, the lack of usefulness or performance of any component firescalemodeler.pt, the damages caused to you or to third parties, to any person who violates the conditions, rules and instructions established in firescalemodeler.pt or security systems adopted by firescalemodeler.com. However, firescalemodeler.com will take all necessary measures, within the possibilities and limitations of the technology, to guarantee the order of operation of the Fire Scale Modeler.

Free Newsletter

Fire Scale Modeler can offer promotional prices and special offers, which may or may not be more advantageous than the terms and conditions contracted. Any such promotions or modifications will not affect the obligations included in this agreement, although we are not bound or obligated to offer such promotions to any customer. Promotion rates may be linked to additional terms and conditions, replacing those in this agreement in case of conflict.

Changing conditions

The terms and conditions herein may be modified, in whole or in part, at any time, if necessary. Notwithstanding the conditions, Fire Scale Modeler may terminate, suspend or discontinue access to the site content at any time without prior notice, without the possibility of requiring any compensation by the user.

Cookie Policy

Our site uses first and third party cookies while you are browsing our pages. Cookies are just small text files saved on your device, where we store information about your session (language preferences, shopping cart contents, etc ...), a random number for your chat session with us (to keep your different simultaneous conversations separated from each other) and anonymous information about your visit (from which country do you come from, which social network or banner you came from, whether you are a first time visitor or a regular, how long do you stay on our site? , The browser you are using, the screen resolution of the device, etc ...), which we use to improve our site, detect user needs and errors and evaluate possible changes in order to provide better service for visitors like you.

Since cookies are just plain text files, they can not be used to identify you personally or to damage the performance of your computer (they can not be infected with a virus as they are not a computer program). Cookies can not "read" anything on your hard drive, or "capture" your email address or "steal" any other information about you that may be stored on your device.

We use Google Analytics to collect, analyze, and manage statistical information.

 These third parties may use each data, respectively, to improve their own services or offer different services to other corporations. You can get more information about these possible uses in related links.

If you continue to browse our site, you accept this use of cookies for the purposes mentioned (and not another). However, you can always restrict, block or even delete the cookies that we store on your device using your browser's options, although, therefore, you may not benefit from some of the features of the site that make use of them , Remembering your preferences or doing online conversations with us to resolve your questions).


All contents of Fire Scale Modeler text, graphics, images, design and intellectual property rights that may derive from such content, as well as all associated trademarks, trade names or other distinctive signs are the property of Fire Scale Modeler or its rightful owners . The rights over them being reserved. According to the terms of the Copyright Law, the total or partial reproduction of the content is expressly prohibited in any form or medium (mechanical, electronic, photocopying or otherwise), as well as any act of disclosure, public communication or distribution, without the prior written consent of Fire Scale Modeler or its rightful owners.

Fire Scale Modeler

Since December 14, 2017, the Fire Scale Modeler commercial and online business activity registration was performed at the Tax and Customs Authority of Portugal, with office and warehouse at Rua dos Moleiros, Lot 14 - Varatojo - Torres Vedras / Portugal Our VAT number PT207470898.

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